Frequently Asked Questions

Do I need an appointment?

 It is best to book an appointment especially during the weekend as we can get very busy, however we will always try our best to accommodate you if we can

How long are appointment times? 

We normally allow 1 and a half  hours for a bridal appointment, during busy times although if we do not have an appointment booked in after you then there is no time restriction

When should I order my wedding dress?

It is never too early to start looking. We suggest deciding on a dress at least 6 to 9 months prior to your wedding date, so you have time for fittings and accessorizing.  Do not panic if you have under  6 months, as there will be lots of dresses we can still get plus we do sell some dresses off the peg

Will I need alterations?

Most of the time dresses will need alterations to give it a perfect fit for your wedding day. We recommend local seamstresses which you can either visit at the boutique on a Monday or Wednesday or you can visit them at their premises at a time to suit you. (Charges apply and are paid directly to the seamstress)

When will my alterations be done?

We normally suggest around 4 weeks before your wedding so that the dress fits perfectly, if your dress hasn’t arrived 4 weeks before, due to you ordering with a short timescale then we will be prepared to alter closer to your wedding and our seamstress will be aware of this.

Can I bring a large party to my appointment?

We recommend that you limit your party to 4 or less during your visit however if you wish to bring more guests with you please give us a call to discuss  and we can arrange a time for you all to visit. (Our afternoon tea party is a great option for bigger groups, please call for details)

What price range are your dresses?

Our prices range from £300¬£3,500. If you are working to a budget it is always good for you to tell us as we will then be able to help you stick to it. We take a of 50% deposit when you order your dress and you pay the remaining 50% when your dress is delivered.  We also have payment plans available. Your dress must be paid for in full before we can start alterations.

I’ve seen a dress online by one of your designers but you don’t have it, can you get it?

We can borrow in samples from  most of our designers if they have one. There is a charge of ¬£30 to cover the courier cost but this is refunded should you purchase a wedding dress from us