Testimonials

I had the most wonderful experience at Serendipity Brides, and I can’t thank the team enough. Emily, who helped me throughout my appointment, was absolutely amazing – so kind, patient, and genuinely passionate about helping me find the perfect dress. She made me feel completely at ease and made the whole experience so special. Thanks to her, I found my dream dress and had the perfect “say yes” moment!

The rest of the staff were also so lovely – everyone in the store was so friendly, and made me feel so welcome from the moment I walked in. It’s such a beautiful, relaxed environment and I couldn’t have asked for a better place to find my wedding dress. Thank you, Emily and all the wonderful team at Serendipity Brides! xx

 

Nicky Fernandes

Honestly extremely grateful, surprised amd overwhelmed by my whole experience. I was very adamant that I was not going to find my dress as I had my heart set on another dress somewhere else (despite not even trying that dress on). From my initial phone call appointment to on the day, Trudie made me feel so important, heard and seen. She knew exactly what she was doing and made me feel comfortable from the moment I walked in. Trudie explained in detail the different styles, cuts, fabrics and designs and what she thought I would like. I was open to all of her suggestions and trusted her fully. I did say YES TO THE DRESS and I was utterly stunned by this. The dress I found topped the dress I was waiting to try on (I have now cancelled this appointment). Throughout this experience I learnt valuable lessons like don't judge a book by it's cover, be open minded and the most important one, loving myself. I was very nervous at first prior to the appointment and after seeing myself in the mirror with my dress on, I felt so confident, sexy, beautiful and more. Thank you to Trudie for the best bridal experience ever. It was wonderful that my nan was able to share the experience with me. We can't thank you enough and so excited to return.

 

Serena Francois

What an experience! - I booked my appointment very last minute and the girls couldn’t have been more accommodating. We were welcomed by the gorgeous Emily and she instantly made me feel at ease. We were made to feel so special when we were taken off to our gorgeous private dressing room. Emily is so incredible at her job, I came in without having much of an idea of what I wanted and I was pretty nervous. But Emily was so amazing at helping me narrow down the dresses and finding the one! That moment was a moment I’ll cherish forever. All of the staff were so lovely too, popping their heads in to see how we were getting on and being so excited for me. You guys are just amazing and I would highly recommend to anyone. They really do have a dress for everyone ♥️ thank you so much Emily and to the rest of the girls at Serendipity! Xxxx

 

Jessica Woolner

I had the most magical experience at Serendipity. From the initial phone call two weeks before my appointment (which put an anxious bride-to-be so completely at ease!) to the moment I said yes to my dress, I couldn't have asked for more. Victoria was absolutely incredible: so kind, supportive and listened to everything I wanted. She really does know her stuff! I was made to feel so special throughout my appointment and the little touches they add like the celebration room and the goodie bag are just wonderful. I can't wait to take my Mum back for my reveal appointment and I'm so excited to be a Serendipity bride, thank you!!

 

Miss Cottam

Any brides to be will be put at ease here! Serendipity Brides is a lovely place and has the best atmosphere for finding your dress!

A massive thank you to Emily for helping me find the one. It may be their job to make people feel special and help them find a dress but she went above and beyond, felt like she was really part of the group I had with me. Credit to them all on how amazing the store and staff are. Really adds to the whole experience. During my appointment, other staff members popped in to clean away empty glasses or take away dresses and if they saw me in a dress they commented which they didn't have to, they could have snuck in and out. Instead they made me feel at home and stunning in whatever I had on.

I went with 5 of my closest family and friends and we had the cocktails and confetti package and I would highly recommend. I went in thinking I would possibly struggle to find a dress in time for my wedding in August and it would need to be a sale one and maybe not fit correctly. That wasn't the case at all and I can't wait to come back and try my dress on again for my next fitting!

 

Holly Simkins

Couldn't recommend Serendipity enough!! I only had 6 months to find a dress and Natalie was so amazing, helpful and encouraging and I just overall had an amazing experience. I thought I knew what I wanted but she picked a wild-card and I ended up saying yes to that dress!! I'm so happy I came here, I only came with my Mum at the time as I thought I was just going for inspiration due to the tight deadline, so when I found my dress I was a bit gutted my bridesmaids weren't there to see it, but I'm coming back soon for a Bridesmaids 'dress reveal' which I'm so excited for!! Thank you so much again :)

 

Becky Hawes

🎉 I said YES to the dress last Friday at Serendipity, and ladies, I can't recommend Serendipity enough! 💖

This was my second appointment after visiting another store, but Serendipity was a completely different experience. 🌟

I had the fabulous Hannah, who truly listened to me, understood what I wanted, and how I felt in the dresses! I had been putting off my appointments for months, rescheduling them because I felt overwhelmed and nervous. But this experience was so amazing that I just want to go back and pop my dress on again! 👗✨

The store is absolutely beautiful, with so many little goodies to make your trip even better than you imagined! xxx 💕

 

Stephanie Dragicevic

Wow, where do I start!! I drove past the store most days on the way to work and I always thought I would get my dress from here but the experience was even more magical as I could have imagined. We had the lovely Victoria to help us find my dream dress as we did exactly that. She listened to everything I said and pulled out some dresses. The first one I put on was the one. I kept trying other dresses but I was drawn back to the first dress. Thank you so much to Victoria for helping me and making me and my family feel so welcome in store. I couldn’t recommend Serendipity enough!

 

Amber Moodey

I would highly recommend Serendipity Brides to everyone in search of their perfect dress. From the moment of booking to going to try on dresses the experience was magical and one to never forget.
I feel that this bridal shop has so many dresses to choose from but they have cleverly thought out lots of little things which make the experience wonderful. The shop looks beautiful and all the staff were lovely and made it a relaxed atmosphere so I didn’t feel overwhelmed.
I was lucky to say yes to the dress on the day I went and we had such a brilliant two hours with Trudie who made the time feel special, happy and no pressure. It will be a day that my bridal team and I will always remember. Thankyou Serendipity Brides!

 

Danielle O'Reilly

Today I said YES to my dress! Without the support from Trudi I am not sure I would have walked out with the dress of my dreams. From the moment we arrived we were warmly welcomed into Serendipity. The amount of choice is crazy! So many wonderful dresses and the experience was FANTASTIC. I felt at ease and really enjoyed my appointment - I thought I would have been nervous and unable to find my perfect dress...but I DID! I cannot wait for my dress to arrive to visit Trudi and all of the lovely team again. If you are looking for your dream dress...book your appointment ASAP. 100% recommend and I shall never forget this experience. Thank you Trudi and thank you Serendipity. I am now ready for my wedding!

 

Charlotte Pouncey